Contact
Get in Touch
We'd love to hear from you! Whether you have a question about our products, need help with an order, or just want to learn more about sustainable living, we're here to help.
Contact Information
Email: hello@willowandcork.com
Response Time: We typically respond within 24 hours during business days.
Customer Service Hours
Monday - Friday: 9:00 AM - 5:00 PM NST
Saturday - Sunday: Closed
What We Can Help With
- Product questions and recommendations
- Order status and tracking
- Returns and exchanges
- Product care and maintenance
- Wholesale inquiries
- Partnership opportunities
- General sustainability questions
Before You Reach Out
You might find the answer you're looking for in our FAQ page, which covers common questions about our products, shipping, returns, and care instructions.
We're Here to Help
Your satisfaction is our priority. Don't hesitate to reach out with any questions or concerns—we're committed to providing excellent customer service and helping you make the most sustainable choices for your home.